2026
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The Genesis of LenderDock
Great video on the inception of LenderDock and how it came to pass.
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AI’s insurance impact with Benjamin Bomhoff
CEO Frank Eubank explores the influence of AI on the insurance sector alongside special guest Benjamin Bomhoff from Fleming Insurance Holdings.
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The Evolution of Lienholder Management: From Fax Machines to APIs
The relationship between insurers and mortgage lenders has always required a paper trail. When a homeowner takes out a mortgage, the lender becomes a named party on the insurance policy, with a direct financial interest in the property staying covered for the life of the loan.
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Stop Charging Basis Points. Just Tell Me What It Costs.
There's a moment in almost every client relationship where the pricing model quietly reveals whose side you're on. Basis points are one of those moments — and they reveal a lot.
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Why Customer Service Teams Spend Thousands of Hours Fixing Data Instead of Helping Customers
There is a version of customer service that most insurance companies describe in their annual reports and marketing materials. Knowledgeable representatives, fast resolutions, proactive communication, a team focused on making things easier for the people they serve.
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Stop Processing Paper: A Better Way to Handle Mortgagee Corrections
Have you ever looked at your mailroom and felt overwhelmed? For most insurance companies, dealing with mortgagee corrections is a giant headache. In fact, the average provider has to update mortgagee information on more than 25% of their policies every single year.
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What Makes Good Insurance Data “Good”?
When we talk about data quality, accuracy is often the first thing people mention. It is also the easiest one to measure, which is probably why it gets the most attention. A policy number is either correct or it is not. An address either matches the property or it does not.
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