The Problem with the Old Way

Every single day, insurance workers face a mountain of simple questions. Are they tired of answering the same questions about policy coverage all day long? Yes, they are. When banks or lenders need to check an insurance policy, they usually call on the phone, send an email, or even use a fax machine. This old way of doing things is a huge problem. It takes forever and wastes a lot of time and money. Imagine trying to do your main job, but the phone rings every five minutes with someone asking the exact same question. That is what insurance teams deal with, and they are tired of this manual work.

Why Other Fixes Fail

Some other services try to use computers to fix this problem, but their ideas are still clunky and outdated. For example, some programs force banks to gather up huge batch files filled with data. After uploading this giant file, the bank has to wait up to 24 hours just to get a simple report back. It gets worse. If someone makes even one tiny typo, the computer rejects the whole file. Then, the lender has to start the entire process all over again.

Other services try a different way, but they just act like a simple middleman. They just take emails from the bank and route them directly to your workers. This means your team still has to read the email and do the work by human hands. This old method is very slow, costs too much money, and is full of errors.

A Better, Faster Solution

There is a much better choice. LenderDock VERiFi™️ fixes these problems because it is completely digital, direct, and instant. We built a smart, cloud-based web portal and use safe computer connections called APIs.

Instead of relying on messy batch files or passing emails back and forth, VERiFi™️ lets the lenders help themselves. What does this mean for your business? It means when a bank needs to check a policy, they just log in to the website. They get a secure connection right to your main system and find the exact information they need in real time.

The Biggest Benefits

This self-service idea changes everything for the better. Here is exactly how VERiFi™️ beats the competition:

• Zero Waiting: Banks do not have to wait a whole 24 hours for batch files to process anymore. Lenders get instant answers.
• Direct Connections: VERiFi™️ uses safe APIs to connect right to your core policy system.
• No Middlemen: Because lenders get direct, self-service access, your workers do not have to handle these requests. You eliminate phone calls, emails, and manual work across all your different departments.

The Phones Finally Stop Ringing

When you launch VERiFi™️, we do the heavy lifting for you. We notify our massive network of financial institutions that you are live. We let them know they should stop calling your team and start using the online portal instead.

The results speak for themselves. Our partners often see their lienholder phone calls drop by more than 99 percent! Some carriers have even completely turned off their phones for these requests. You can finally stop paying your staff to act like a call center. You can give lenders the instant access they expect and give your team the peace and quiet they deserve. They can finally spend their time on real, important work instead of answering the same simple questions all day long.

It is time to step into the future. LenderDock VERiFi™️ is vastly superior to the old ways of doing things, and it is the best choice for your team.

To learn more about VERiFi™️, contact us here.