Stop the inbound, today!
You have to be ready to stop the calls, reduce the paper, and create some separation between you and your financial partners.
Manual Legacy Lame Lienholder Workflows Are Over.
Policy Verification – Mortgagee Corrections – Loss Payee Notices + Bills – Escrow Payments
NONE of the back-and-forth.
One loan servicer produces...
7.2 Million Calls
says the largest loan servicer - last year
There are over 30 loan servicing companies that represent thousands of banks and lenders.
Over 960,000 hours
with calls averaging over eight minutes!
Dont’ forget the other 10,000+ banks, lenders, and mortgagees who do it themselves. They’re calling too!
One Connection. Every Lienholder Workflow.
On-Demand Insurance Coverage Verification
Some say HOI, some say coverage verification. We don’t really care what you call it. LenderDock provides real-time, insurance policy details through its magical web portal or its APIs. The data comes directly from you (the carrier) – with everything they need. That’s why they stop calling you the minute you light it up.
Mortgagee and Loss Payee Corrections
Mortgagee information changes. Mailing carriers about it shouldn’t still be the solution. LIENSure sends corrections digitally, straight from the financial source of truth and in bulk for easy processing. Cleaner data, fewer duplicate requests, and one less reason to keep that mailroom around.
Digital Escrow Payments - Simple
A giant check, an outdated invoice, and some lender napkin math shouldn’t determine whether 500 policies get paid correctly. ESCROWPay verifies what’s actually due before the money moves, then sends the payment and reconciliation data digitally. Fewer refunds. Fewer shortages. Fewer “why did this policy get cancelled?” conversations.
Loss Payee Notifications and Bills
Sure, you mailed it. But did you actually notify anyone? NOTiFi delivers required policy, coverage, and billing notices in the formats lienholders actually use—and gives carriers direct feedback on how that information is received. Because “we sent it” and “they got what they needed” are two very different things.
Lienholders Used to Run Your Day. Not Anymore.
“The efficiencies we gained by integrating LenderDock Essentials into our workflow were well worth the resources IT dedicated to this project. 6 months in, everything promised has been delivered.”
Chris Caldwell
Associate Director of Underwriting
Reallocated Personnel
Reassigned to other areas of need that were
previously neglected
Increased Sales Capacity
Free to focus on what matters most: selling and providing
exceptional service to GFB members.
Success Story
Why Georgia Farm trusted LenderDock to transform their
workflow.
“Our agents have more time for complex requests, while lienholders get what they need faster through self-service… LenderDock’s responsiveness and willingness to support different workflows truly stand out.”
Josh Rodriguez
Manager of Salesforce Solution Delivery
Enhanced Agent Productivity
This self-service approach significantly accelerates mortgage
approval timelines while delivering a frictionless experience.
Accelerated Lienholder Fulfillment
Goosehead dramatically reduced manual intake across phone,
email, and chat. Agents
Success Story
Elevating agent productivity & lienholder experience
through self-service automation