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Press Release

General Press Release

Salt Lake City, Utah, – February 16, 2022 – LenderDock Inc., Universal Insurance Holdings (NYSE: UVE), Olympus Insurance, Cabrillo Coastal, and Citizens Property Insurance Corp. announced a new partnership that advances the goal of a fully digital lienholder process optimization solution by automating on-demand lienholder verifications and mortgagee correction requests.

LenderDock’s innovative policy Verification-as-a-Service platform and suite of services eliminate millions of unwanted lender-originated phone calls, emails, faxes, and letters while attaining the highest digital delivery of escrow billing and interested-party notifications in the industry. The complete end-to-end solution provides significant cost savings and operational efficiencies for insurance providers.

“LenderDock’s overall objective is to give insurance providers a complete end-to-end solution that drives down costs and sunsets antiquated and obsolete business processes that distract from serving, supporting and retaining customers.

In today’s competitive landscape, we are streamlining a way for carriers and insurance providers to get back to the business of focusing exclusively on their policyholders.” – Frank Eubank, LenderDock CEO

With headquarters in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder data management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to electronically verify and correct home and auto policy-related data in real-time.

For more information, please call Frank Eubank at 801-358-7303 or email [email protected].

March 2, 2022
General Press Release

Salt Lake City, Utah, – February 16, 2021 – LenderDock Inc. and The Hanover Insurance Group, Inc. (NYSE: THG) have announced a new partnership that advances the goal of an all-digital lienholder data management solution by fully automating on-demand lienholder verifications and mortgagee correction requests.  

Founded in 1852, the Worcester, MA-based insurance company is one of the largest insurance businesses in the United States. Together with its agents and wholly-owned subsidiaries, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, along with homes, automobiles, and other personal items.

“Lenderdock is delivering on its promise of handling many of our financial institution inquiries through its platform, which has resulted in a reduction of calls to our Customer Service Center, allowing us to spend more time with our customers and agents. From the initial engagement all the way through post-implementation support, Lenderdock has been a highly collaborative and innovative vendor partner.”  – Glenn Margosian – AVP, Process, Technology, Analytics for The Hanover Insurance Group

LenderDock’s innovative policy Verification-as-a-Service (VaaS) platform and services suite are eliminating the millions of unwanted lender-originated phone calls, emails, faxes, and letters while attaining the highest digital delivery of escrow billing and interested-party notifications in the industry.  The complete end-to-end solution provides significant cost savings and operational efficiencies for insurance providers.   

“LenderDock’s objective and overall design is to empower insurance providers with a comprehensive solution that drives down costs and sunsets antiquated and obsolete business processes that distract from serving, supporting, and retaining customers,” said Frank Eubank, LenderDock’s CEO.  “In today’s competitive landscape, we are streamlining a way for carriers and insurance providers alike to get back to the business of exclusively focusing on their policyholders.”  

Headquartered in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder data management services.  The policy verification-as-a-service (VaaS) platform offers banks, lenders, and all financial third parties the ability to electronically verify and correct home and auto policy-related data in real-time.  

To learn more about LenderDock’s real-time policy Verification-as-a-Service platform, please contact [email protected]. 

February 16, 2021
Automation General Press Release

LenderDock and Security First Insurance Announce Strategic Partnership

FOR IMMEDIATE RELEASE

Salt Lake City, Utah August 13, 2020 – LenderDock is pleased to announce a fully integrated partnership with Florida-based homeowner’s insurance company, Security First Insurance (www.securityfirstflorida.com).  Delivering the industry’s first ever automated lien holder data management solution. LenderDock’s real-time web service API processes on-demand lien holder policy verifications, mortgagee corrections and digital delivery of loss payee, and escrow billing notifications automate key mortgagee transactions and create greater operational efficiencies for Security First.

As Florida’s premiere homeowner’s insurance company, Security First Insurance provides home, renters, condo unit owners, dwelling fire insurance, and flood insurance coverage to thousands of Floridians.

Through LenderDock’s services suite including eVerifi™, eNotifi™ and Direct Connex™, insurers are eliminating the millions of unwanted lender-originated phone calls, emails, faxes and letters while receiving the highest digital delivery of escrow billing and interested-party notifications in the industry. The complete end-to-end solution provides significant cost savings and operational efficiencies for insurance providers anywhere in the country.   

Ben Bomhoff, Vice President of Enterprise Systems

“LenderDock’s services has enabled us to automate this part of our business, provide better service, lower costs, and increase efficiencies, specifically allowing our staff to work on higher value customer interactions We are very pleased with the ease of integrating these services into our core platform and the value it brings to our business.”   

LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder data management services.  The policy verification-as-a-service (VaaS) platform offers banks, lenders and all financial third parties the ability to electronically verify and correct home and auto policy-related data in real-time. 

September 2, 2020
Press Release

 

Salt Lake City – May 18, 2018 – LenderDock, the leader in automated lienholder management services, has announced a new partnership with Assurant (NYSE: AIZ) that will offer property & casualty (P&C) insurance providers access to a web-based solution that enables financial third parties to electronically verify and automate lienholder change requests in bulk. This new collaboration will drastically improve communication between the mortgage-lending community and the insurance industry and drive more innovation and operational efficiencies.

 

As the top business process outsourcer for the majority of the largest banks and lending institutions in the United States, Assurant manages clients’ property-related policy verifications and lienholder change requests. Traditionally, that activity has been handled by hundreds of service agents via phone or notifications sent by physical mail.

 

Through LenderDock’s online platform and dynamic Volume Processing solution, insurers are no longer required to service more than 500 million lender-made phone calls each year or contend with an onslaught of unnecessary correspondence filling up their mail rooms.  

“The relationship with Assurant represents a significant opportunity to accelerate the adoption of real-time data management and virtually eliminate the millions of hours of manual processing,” said LenderDock CEO Frank Eubank. “Our two companies’ combined efforts will help us deliver on our web-services strategy to each of the respective insurance and mortgage banking segments and affirms LenderDock as the leader in this ‘new market’ category.”    

 

About LenderDock

Headquartered in Utah, LenderDock is the leading provider of online (P&C) insurance policy verification and automated lienholder management services. The SaaS platform offers banks, lenders, and all financial third parties the ability to electronically verify policy information and correct lienholder information in real time.  

May 21, 2018
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