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Featured General Insurance Press Release

LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, is pleased to announce a new partnership with McMillan Warner Mutual Insurance Company.

“McMillan Warner is a carrier that takes the service and support of their customers seriously and has committed to improved processes and automation to help drive efficiency and savings.  We are excited to be partnering with them and supporting their goals,” said Frank Eubank, LenderDock’s CEO.

McMillan Warner will take full advantage of LenderDock’s Notifi™ solution. Notifi™ is a system that facilitates the exchange of insurance information among a variety of parties including insurers, lenders, leasing companies, government agencies, and trackers. Insurance companies send electronic files to LenderDock, which then distributes the insurance information to its trading partners either through electronic means or via paper, as per the trading partners’ preferences or capabilities.

About McMillan Warner Mutual Insurance Company

McMillan Grange Mutual Fire Insurance Company was organized on the 28th day of May 1898. A board of nine members was elected and from the nine a President, Vice President, and Secretary-Treasurer were chosen.

On April 30, 1982, the company merged with the Warner Mutual Insurance Company; and therefore, the name was changed to the present name McMillan Warner Mutual Insurance Company.

McMillan Warner Mutual Insurance Company is a policyholder owned domestic non-assessable mutual insurance company.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real time.

September 6, 2023
Featured General Insurance Press Release

LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, is pleased to announce an expanded partnership with Ohio Mutual Insurance Group.

“Ohio Mutual is an insurer who is constant in their commitment to optimizing their business processes and support of their customers through innovation and technology. Their team demonstrates a high level of competency, quality, and expertise in doing what is best to deliver both the best possible internal and customer-facing experience,” said Frank Eubank, LenderDock’s CEO.

Having already implemented the use of LenderDock’s Notifi™ solution, Ohio Mutual will add the use of LenderDock’s Base suite, which includes Verifi™, Correxions™, and LenderDocs™.

Verifi™ is a real-time insurance policy verification system designed for verifiers and lenders. With Verifi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, Correxions™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

Finally, LenderDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

“We identified the need to optimize our e-notification process to financial interests in order to reduce waste and align with our corporate commitment to continuous improvement,” said Bethany Foy, Continuous Improvement Leader at Ohio Mutual. “LenderDock provides industry-leading tools that help us to solve a number of business challenges, and reduce interruptions to our associates and agents. Ohio Mutual’s partnership with LenderDock is a true win-win.”

About Ohio Mutual Insurance

Based in Bucyrus, Ohio, Ohio Mutual Insurance Group traces its roots to 1901 when the Ohio Mutual Tornado, Cyclone and Windstorm Insurance Association began providing insurance to property owners across Ohio. The company now operates in seven states across the Midwest and New England.

Ohio Mutual has earned the prestigious “A” Excellent rating from A.M. Best for more than 30 consecutive years, and has been named as a member of the “Ward’s 50” nine times since 2009 — independently recognizing Ohio Mutual among the nation’s Top 50 property and casualty insurers.

About LenderDock Inc.

LenderDock Inc., based in Salt Lake City, Utah, is the foremost provider of online services for verifying Property and Casualty Insurance policies and managing lien holder processes. Their cutting-edge platform, known as policy verification-as-a-service (VaaS), empowers banks, lenders, and other financial entities to instantly validate and rectify home and auto policy data through digital means.

Contact Ohio Mutual

Todd Boyer, VP Corporate Communications
Ohio Mutual Insurance Group
[email protected]
419.563.0664

August 15, 2023
Featured General Insurance Press Release

LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, is pleased to announce a broadened partnership with Georgia Farm Bureau Insurance.

“Enhancing the existing services for Georgia Farm further reinforces the all-digital strategy surrounding lienholder process automation and will provide their team with tools and resources to drive significant operational efficiencies and cost savings. They continue to be an exemplary and model partner,” said Frank Eubank, LenderDock’s CEO.

Having already implemented the use of LenderDock’s Notifi™ solution, Georgia Farm will add the use of both the Verifi™ and Correxion™ services.

Verifi™ is a real-time insurance policy verification system designed for verifiers and lenders. With Verifi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, Correxions™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

“We’re excited about leveraging the technology LenderDock utilizes to support our operational goals. Our partnership, in moving to the next level, will provide efficiencies and cost savings for all our stakeholders, but most importantly, our membership,” said Georgia Farm Bureau.

About Georgia Farm Bureau

Georgia Farm Bureau is a grassroots, membership-based federation whose purpose is to help farmers and advocate for Georgia’s agriculture industry. Since its inception in 1937, Georgia Farm Bureau has fulfilled that promise in a multitude of ways, including the establishment of the Georgia Farm Bureau Mutual Insurance Company.

Georgia Farm Bureau Insurance has grown over the years and now offers many types of coverage for farmers, business owners, individuals, and families across the state.

About LenderDock Inc.

LenderDock Inc., based in Salt Lake City, Utah, is the foremost provider of online services for verifying Property and Casualty Insurance policies and managing lien holder processes. Their cutting-edge platform, known as policy verification-as-a-service (VaaS), empowers banks, lenders, and other financial entities to instantly validate and rectify home and auto policy data through digital means.

July 5, 2023
Business General Insurance Press Release

LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, is pleased to announce a new partnership with MutualAid eXchange (MAX Insurance).

“LenderDock is very excited about our partnership with Max Insurance.  They are keen on building out internal processes through data automation and cloud services that will ensure optimal support and service for their valued customer base.  We are grateful to be able to assist them in their goals of creating a ‘hands-free’ lienholder process workflow,” said Frank Eubank, LenderDock’s CEO.

MAX Insurance will implement the use of LenderDock’s base platform, which includes the Verifi™ and Correxion™ services.

Verifi™ is a real-time insurance policy verification system designed for verifiers and lenders. With Verifi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, Correxions™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

MAX will also use LenderDock’s Notifi™ solution. Notifi™ is a system that facilitates the exchange of insurance information among a variety of parties including insurers, lenders, leasing companies, government agencies, and trackers.

Through its partnership with LenderDock, MAX Insurance will take advantage of automated mortgagee corrections while simultaneously cutting the costs of notifying lenders.

“MAX is always looking for ways to become more efficient, and LenderDock provides us with a way to communicate efficiently with lenders in a timely manner,” said Brenda Dutton, VP of Information Systems & Technology at MAX Insurance.

“The services they offer enable us to use automated solutions to keep our policies up to date with the correct lender information without intervention by our staff or agents. LenderDock also allows the lender to get the information they need in one place without contacting the insurance company. It’s a win/win solution for the company, our agents, lenders, and most importantly our members,” Dutton added.

About MutualAid eXchange (MAX)

MAX Insurance®, based in Overland Park, KS, is a unique fair, faithful, and socially responsible insurance enterprise. The company’s mission is to restore wholeness to communities and individuals in need. It lives out its mission through a variety of high-quality insurance products, outstanding personalized customer service, and its unique Mutual Aid Ministries program.

To learn more about MAX, visit www.maxinsurance.com.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

June 8, 2023
Business Featured General Press Release

LenderDock Inc. is pleased to announce a broadened partnership with Allied Solutions that will further support P&C insurance providers with an all-digital solution that enables financial third parties to electronically verify and automate lien holder change requests in bulk. This enhanced collaboration will drastically improve the alignment primarily between the auto lending community and the insurance industry and deliver more innovation and operational efficiencies.

“The relationship with Allied represents a significant opportunity to accelerate the adoption of real-time data management and virtually eliminate the millions of hours of manual processing. Our companies’ combined efforts will help reinforce our web-services strategy to each of the respective insurance and mortgage banking segments,” said Frank Eubank, LenderDock’s CEO.

As the largest business process outsourcer (BPO) specializing in auto tracking and risk management, Allied Solutions manages all of their client’s auto and property-related policy verifications and lien holder change requests. Traditionally, most of that activity has been handled by hundreds of service agents via phone or notifications sent by physical mail.

Now through LenderDock’s Verifi™ API and dynamic Correxions™ volume updating solution, insurers are no longer required to service the 500+ million lender-made phone calls, emails, and mailed requests each year.

About Allied Solutions

Allied Solutions is a company that offers insurance, lending, risk management, and data-driven solutions to financial institutions in the US. They have technology-based solutions customized for 4,000 banks and credit unions. They offer a portfolio of innovative products and services from various providers and have multiple offices located strategically across the country. Allied Solutions is headquartered in Carmel, Indiana, and is a wholly owned and independently operated subsidiary of Securian Financial Group.

About LenderDock

Headquartered in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder management services. The SaaS platform offers banks, lenders, and all financial third parties the ability to electronically verify, manage and update policy-related data in real-time.

June 1, 2023
Business Featured General Insurance Press Release

LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, announced a new partnership with Oklahoma Farm Bureau Insurance.

“LenderDock is thrilled to be partnered with Oklahoma Farm Bureau.  They are committed to optimizing and improving their internal business workflows through technology in order to serve their customers and members better.  Doubling down on process automation is going to assure their ability to meet the growing demands for operational efficiency,” said Frank Eubank, LenderDock’s CEO.

Oklahoma Farm will take full advantage of LenderDock’s Verifi™, Correxions™, and LenderDocs™ solutions.

Verifi™ is a real-time insurance policy verification system designed for verifiers and lenders. With Verifi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, Correxions™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

Finally, LenderDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

“As Oklahoma Farm Bureau Insurance continues to strive toward optimal operational efficiency, LenderDock provides an important component to streamline customer service in the area of policy additional interests,” said Erin Gillespie, Business Analyst at Oklahoma Farm Bureau.

He added, “Enhancing data accuracy will improve additional interest communication including timeliness of payments for accounts receivable. But the primary benefit is the time freed up for our staff that can be funneled into other initiatives for policy administration and an improved overall customer service experience.”

About Oklahoma Farm Bureau

The Oklahoma Farm Bureau was organized in 1942 by Oklahoma farm and ranch families. Soon after, many members of the Bureau realized auto insurance was a service many of the state’s farmers and ranchers needed most. In 1957, they became affiliated with what is today known as Farm Bureau Life Insurance Company to offer life insurance products to Oklahoma Farm Bureau members. Today, OKFB has offices in all 77 counties in the Sooner State.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

May 11, 2023
Business Featured General Insurance Press Release

SALT LAKE CITY – LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, announced a new partnership with North Carolina Farm Bureau.

“We are proud to be working with North Carolina Farm Bureau. They are a carrier that continues to focus on improving how they serve its customers and partners. Their commitment to efficiencies and operational effectiveness is to be admired,” said Frank Eubank, LenderDock’s CEO.

NC Farm Bureau has partnered with LenderDock to provide additional tools for their clients. The first tool, Correxions™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

The second tool, Verifi™, is a real-time insurance policy verification system designed for trackers and servicers. With Verifi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

Finally, LenderDocs™ provides electronic and real-time access to critical policy-related documents such as Evidence of Insurability (EOI), Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage policy information.

About North Carolina Farm Bureau

The North Carolina Farm Bureau Federation was formed in 1936 as a non-profit general farm organization to serve farmers and provide a unified voice for the interests and needs of the farming community. Today, North Carolina Farm Bureau serves as an advocate for our members at the local, state, national, and international levels – providing educational, economic, public affairs, marketing, and various other services to our members.

Over the years, the North Carolina Farm Bureau Federation has grown into the largest general farm organization in the state with more than 500,000 member families.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

May 2, 2023
Business Featured General Insurance Press Release

SALT LAKE CITY – LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, announced a new partnership with Neptune Flood Insurance.

“We are absolutely thrilled to be partnered with Neptune Flood and supporting their team’s goal of streamlining operational processes in order to optimize their internal resources. They are a well-managed and forward-thinking organization helping to set the standard for service and support workflows in today’s crowded insurance marketplace,” said Frank Eubank, LenderDock’s CEO.

Neptune will take full advantage of LenderDock’s Notifi™ solution. Notifi™ is a system that facilitates the exchange of insurance information among a variety of parties including insurers, lenders, leasing companies, government agencies, and trackers. Insurance companies send electronic files to LenderDock, which then distributes the insurance information to its trading partners either through electronic means or via paper, as per the trading partners’ preferences or capabilities.

Neptune has partnered with LenderDock to provide additional tools for their clients. The first tool, Correxions™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

The second tool, Verifi™, is a real-time insurance policy verification system designed for verifiers and lenders. With Verifi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

Finally, LenderDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

“We are thrilled to partner with LenderDock as they have a similar ethos to us: make it easy for users through technology. LenderDock’s platform will allow mortgage lenders to self-serve on-demand, significantly reducing inbound traffic for our customer success team. This enables our customer success team to focus on strategic initiatives for our agents and policyholders,” said Jean-Luc Eckstein, Chief Customer Officer at Neptune Flood.

About Neptune Flood Insurance

Neptune Flood is the largest entirely digital flood insurance company in the United States and is the alternative to the NFIP. Founded to change the way consumers and businesses think about and buy flood, and now, parametric earthquake insurance, Neptune Flood uses AI-driven technology to make it fast and easy for consumers to buy, and agents to sell, insurance.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real time.

February 6, 2023
Business Featured General Insurance Press Release

SALT LAKE CITY – LenderDock Inc., the leading provider of online Property and Casualty Insurance policy verification and automated lienholder process management services, announced a new partnership with Vermont Mutual Insurance Group.

“Vermont Mutual is extremely excited to employ Lenderdock’s base platform.  It will allow our folks to spend more time providing superior customer service to our partners,” said Jonathan Becker, VP of Underwriting for Vermont Mutual Insurance. 

Through the partnership, LenderDock’s Base Platform will help Vermont Mutual’s service and support teams eliminate time-consuming lender communications. LenderDock Base includes the Verifi™ and Correxion™ services.

“We are honored to support Vermont Mutual in its efforts to streamline its internal business processes and create efficiencies through technology. They are a great example of an insurance provider that has maintained their focus on delivering the best experience for their customers as possible,” said Frank Eubank, LenderDock’s CEO.

About Vermont Mutual Insurance Group

Chartered in 1828, the Vermont Mutual Insurance Group is one of the ten oldest mutual property/casualty insurers in the United States. The company provides coverage to over 300,000 policyholders through 800 independent agency locations in seven states – Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, and Vermont.

Vermont Mutual has also been rated “A+ Superior” by AM Best and named a Ward’s Top 50 performing property-casualty and insurance carrier for 14 consecutive years.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

January 18, 2023
Business Featured General Insurance Press Release

SALT LAKE CITY – LenderDock and West Point Insurance Services announced a new partnership that strategically supports the goal of having a comprehensive lienholder process automation solution by fully digitizing lienholder verifications and mortgagee correction requests.

West Point Insurance Services delivers a comprehensive suite of services within their InsurSys suite of products including a customized policy process and management software platform and a complete Business Process Outsourcing solution. Their team of Property and Casualty insurance industry veterans combines expertise in technology and decades of P&C industry knowledge to help carriers and insurance providers scale, rapidly launch new programs, and consistently ensure quality and compliance.

As the company continues to grow, finding a solution that reduces operational cost related to mortgagee communication and lienholder workflows is a top priority. With a commitment to their clients and partners, having an all-digital solution that addresses the multitude of manual tasks and requests from banks and lenders is critically important.

In addition to utilizing LenderDock’s Notifi™ service which facilitates the electronic delivery of loss payee and escrow billing notifications, West Point will look to add LenderDock’s Verifi™ and Correxion™ base platform.

“West Point is an innovator and market leader within the P&C insurance industry, and we couldn’t be more excited to assist them in maximizing the value of the technology and service they deliver to their clients,” said Frank Eubank, LenderDock’s CEO.

About LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

January 13, 2023
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