Madison Rodak

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Research Reveals a Decrease in Digital P&C Claims, Favoring the Preference for Human Interaction

The P&C industry invested heavily in digital tools with the intention of cutting costs, settling claims quickly, and maximizing customer satisfaction. However, due to inflationary pressures as well as supply chain disruptions caused by the pandemic, policyholders have become skeptical of these digital solutions and are increasingly favoring direct one-on-one interactions with their insurers.

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Can Intelligent Automation Guarantee the Prosperity of the Insurance Sector? A Perspective on its Impact

For the past five years, 52% of global equity in the insurance industry has been unable to reach its cost of equity return on investment. According to McKinsey’s 2022 Global Insurance Report, although projections for premium growth indicate a recovery from 2020 pandemic-related declines (1.2%), numerous challenges remain ahead: consumer trends are changing and advanced technologies present relevant issues that must be addressed if insurers wish to stay competitive in this ever-evolving landscape.

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3 Essential Cybersecurity Strategies for Insurers to Ponder

As technology continues to progress, insurance companies are faced with an ever-growing risk of malicious attacks that could jeopardize the data they retain on their policyholders. It is anticipated this threat will only increase in frequency and intensity over the coming years.

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