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General Insurance Press Release

SALT LAKE CITY, UTAH – June 20, 2022 – LenderDock Inc. and Palomar Insurance (Palomar) have announced a new partnership that strategically supports the goal of having a comprehensive lienholder process automation solution by fully digitizing lienholder verifications, mortgagee correction requests, and escrow payments.

As the company continues to expand, finding a solution that reduces operational costs related to mortgagee communication has been an ongoing effort for Palomar. Having a single provider that addresses the variety of tasks and requests from banks and lenders was pivotal in their decision. Recently, more and more time has been spent manually processing proof of insurance verifications, mass mortgagee change requests, and escrow billing errors. These tasks are impediments to the company’s growth.

In addition to utilizing LenderDock’s Verifi™ and Correxion™ base platform, Palomar looks to implement LenderDock’s Notifi™ and LenderPymts™ services which will facilitate the electronic delivery of loss payee, billing notifications, and digital escrow payment reconciliations.

Palomar is a rapidly growing and innovative insurer that provides specialty insurance to residential and commercial customers in underserved markets. Focusing on earthquake, hurricane, and flood insurance, they leverage proprietary data analytics and a modern approach to deliver unparalleled products and services.

“Palomar is an insurer partner that sees the value of new technology and the impact that it makes when tackling outdated workflows and business processes. We are excited about the opportunity to support their continued growth and expansion.” – Frank Eubank, LenderDock CEO

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders and all financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

July 1, 2022
General Insurance Press Release

SALT LAKE CITY, UTAH, – June 15, 2022 – On Wednesday, LenderDock Inc. and Grange Insurance Association (GrangeAssociation) announced a new partnership that advances the goal of an all-digital lien holder process automation solution by fully digitizing lien holder verifications and mortgagee correction requests.

Grange receives a high volume of calls and policy change requests from lenders that monopolize the time of their Customer Service representatives and Operations team members. They have struggled to manage the volume of large lists received from lenders notifying them of the need to update lien holder information on their policies.

Without an automated and standardized process, it had forced them to review each policy and manually make changes within their system. Due to the number of mortgage transactions in the last few years, they would likely be forced to hire additional staff just to keep up. Yet this is how it has been done at Grange for more than a decade. They needed to find a way for them to better utilize their internal resources for more meaningful activities.

The decision to partner with LenderDock’s cloud-based lien holder process automation platform was based on their long-term strategic objective of improving their operational efficiencies. This partnership’s aim is to help drive down costs, save valuable time and conserve internal resources.

Founded in 1894, Grange Insurance Association has grown into a regional mutual insurance company serving the needs of farming families, “Main Street” communities in urban and suburban markets. They currently offer services in California, Colorado, Idaho, Oregon, Washington, and Wyoming.

“We are thrilled to be partnered with Grange Insurance. They have a long history of being very customer-centric and adapting to the changing market. We are excited to help them leverage new technology that will help accomplish their goals of securing cost savings and operational efficiencies.” – Travis Rodak, LenderDock CTO

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders and all financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

June 27, 2022
General Insurance Press Release

SALT LAKE CITY, UTAH – June 13, 2022 – LenderDock Inc. and Hippo Insurance (NYSE: HIPO) announced a new partnership that advances the goal of an all-digital lienholder process automation solution by fully digitizing lienholder verifications and mortgagee correction requests.

Hippo has made a concerted effort to focus on improving the customer experience and mitigating friction in providing payment information for escrow billing.

Ease of use and data accuracy were also important enhancements the company is looking for. Despite having implemented its own basic lender portal over a year ago, the company decided to find a more robust and comprehensive solution. Their decision to partner with LenderDock’s cloud-based lienholder process automation platform was due to how closely it aligned with Hippo’s key business objectives; drive better customer experience and reduce manual activity as they scale.

Founded in 2015, the Palo Alto, CA-based insurance company is an Insurtech leader that uses technology to streamline the homeowner’s insurance process. Hippo is currently available in 37 states with more coming soon. The company plans for significant growth and has more than 620 employees, spread across locations in Austin and Dallas, Texas, Palo Alto, Calif., Bedminster, N.J., and Tel Aviv.

“Hippo Insurance embodies the spirit of technology and the critical role it plays in advancing growth, service, and operational efficiencies. It is exciting to work with a partner that shares the same vision of how cloud-based automation solutions are delivering real results in driving down operational costs and boosting internal efficiencies.” – Frank Eubank, LenderDock CEO

Headquartered in Salt Lake City, Utah, LenderDock Inc. is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder process management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and all financial third parties the ability to digitally verify and correct home and auto policy-related data in real-time.

June 21, 2022
General Press Release

Salt Lake City, Utah, – February 16, 2022 – LenderDock Inc., Universal Insurance Holdings (NYSE: UVE), Olympus Insurance, Cabrillo Coastal, and Citizens Property Insurance Corp. announced a new partnership that advances the goal of a fully digital lienholder process optimization solution by automating on-demand lienholder verifications and mortgagee correction requests.

LenderDock’s innovative policy Verification-as-a-Service platform and suite of services eliminate millions of unwanted lender-originated phone calls, emails, faxes, and letters while attaining the highest digital delivery of escrow billing and interested-party notifications in the industry. The complete end-to-end solution provides significant cost savings and operational efficiencies for insurance providers.

“LenderDock’s overall objective is to give insurance providers a complete end-to-end solution that drives down costs and sunsets antiquated and obsolete business processes that distract from serving, supporting and retaining customers.

In today’s competitive landscape, we are streamlining a way for carriers and insurance providers to get back to the business of focusing exclusively on their policyholders.” – Frank Eubank, LenderDock CEO

With headquarters in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder data management services. The policy verification-as-a-service (VaaS) platform offers banks, lenders, and financial third parties the ability to electronically verify and correct home and auto policy-related data in real-time.

For more information, please call Frank Eubank at 801-358-7303 or email [email protected].

March 2, 2022
Featured General Insurance Press Release

LenderDock Inc., the premier provider of online services for Property and Casualty Insurance policy verification and automated lienholder process management, is excited to unveil its latest collaboration with Cabrillo Coastal General Insurance Agency, LLC.

“We couldn’t be more excited to be partnering with the Cabrillo Coastal team in order to help them reach their goal of eliminating all the unwanted phone calls, emails and manual touch points with banks and lenders,” said Frank Eubank, LenderDock CEO.

“LenderDock’s suite of automation solutions will fast track their digital services footprint while reducing costs across their support teams,” Eubank added.

Cabrillo Coastal will implement the use of LenderDock’s base platform (VERiFi™, LIENSure™, LENDERDocs™) alongside the NOTiFi™ solution.

VERiFi™ is a real-time insurance policy verification system designed for verifiers and lenders. With VERiFi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, LIENSure™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

The final base suite tool, LENDERDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

Cabrillo Coastal will also use LenderDock’s NOTiFi™ solution. NOTiFi™ is a system that facilitates the exchange of insurance information among a variety of parties including insurers, lenders, leasing companies, government agencies, and trackers.

About LenderDock Inc.

LenderDock Inc., with its headquarters located in Salt Lake City, Utah, is the industry leader in automated lien holder process management services as well as online property and casualty insurance policy verification. Banks, lenders, and financial third parties can digitally verify and update home and car insurance-related data in real-time using the policy verification-as-a-service (VaaS) platform.

July 12, 2021
Featured General Insurance Press Release

LenderDock Inc., the premier provider of online services for Property and Casualty Insurance policy verification and automated lienholder process management, is excited to unveil its latest collaboration with Olympus Insurance.

“LenderDock is proud to be proud to be partnering with one of the top domestic carriers in the state of Florida. Olympus is cult-like in their approach to servicing the supporting the customers and are leveraging LenderDock’s platform to drive down expenses and enhance operational efficiencies within their enterprise,” said Frank Eubank, LenderDock CEO.

Olympus will implement the use of LenderDock’s base platform, which includes the VERiFi™, LIENSure™, and LENDERDocs™ services.

VERiFi™ is a real-time insurance policy verification system designed for verifiers and lenders. With VERiFi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, LIENSure™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

The final base suite tool, LENDERDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

About LenderDock Inc.

LenderDock Inc., with its headquarters located in Salt Lake City, Utah, is the industry leader in automated lien holder process management services as well as online property and casualty insurance policy verification. Banks, lenders, and financial third parties can digitally verify and update home and car insurance-related data in real-time using the policy verification-as-a-service (VaaS) platform.

April 8, 2021
Featured General Insurance Press Release

LenderDock Inc., the premier provider of online services for Property and Casualty Insurance policy verification and automated lienholder process management, is excited to unveil its latest collaboration with Stillwater Insurance Group.

“We are honored to be supporting Stillwater’s goal of driving down costs and finding ways to introduce digitalization and hands-free workflows for bank and lender inquires and request.  They are keen on sunsetting outdated processes in order to be a much more efficient organization,” said Frank Eubank, LenderDock CEO.

Stillwater will implement the use of LenderDock’s base platform, which includes the VERiFi™, LIENSure™, and LENDERDocs™ services.

VERiFi™ is a real-time insurance policy verification system designed for verifiers and lenders. With VERiFi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, LIENSure™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

The final base suite tool, LENDERDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

About LenderDock Inc.

LenderDock Inc., with its headquarters located in Salt Lake City, Utah, is the industry leader in automated lien holder process management services as well as online property and casualty insurance policy verification. Banks, lenders, and financial third parties can digitally verify and update home and car insurance-related data in real-time using the policy verification-as-a-service (VaaS) platform.

March 16, 2021
Featured General Insurance Press Release

LenderDock Inc., the premier provider of online services for Property and Casualty Insurance policy verification and automated lienholder process management, is excited to unveil its latest collaboration with GeoVera Insurance Group.

“GeoVera is a carrier seriously dedicated to providing the very best service and support to their valued customer base. LenderDock will be able to help them manage internal resources differently with lower costs and peace of mind,” said Frank Eubank, LenderDock CEO.

GeoVera will implement the use of LenderDock’s base platform (VERiFi™, LIENSure™, LENDERDocs™) alongside the NOTiFi™ solution.

VERiFi™ is a real-time insurance policy verification system designed for verifiers and lenders. With VERiFi™, phone calls for policy verification are a thing of the past, making the process faster and more efficient.

The second tool, LIENSure™, automates the process of updating policy information by allowing lenders to submit corrections directly to the carrier. This enables carriers or providers to process the updates efficiently according to their own procedures.

The final base suite tool, LENDERDocs™ provides electronic and real-time access to important policy-related documents such as EOIs, Certificates, and others to financial third parties. This helps streamline the process of obtaining and sharing these documents, making it easier for business partners to manage their policy information.

GeoVera will also use LenderDock’s NOTiFi™ solution. NOTiFi™ is a system that facilitates the exchange of insurance information among a variety of parties including insurers, lenders, leasing companies, government agencies, and trackers.

About LenderDock Inc.

LenderDock Inc., with its headquarters located in Salt Lake City, Utah, is the industry leader in automated lien holder process management services as well as online property and casualty insurance policy verification. Banks, lenders, and financial third parties can digitally verify and update home and car insurance-related data in real-time using the policy verification-as-a-service (VaaS) platform.

March 4, 2021
General Press Release

Salt Lake City, Utah, – February 16, 2021 – LenderDock Inc. and The Hanover Insurance Group, Inc. (NYSE: THG) have announced a new partnership that advances the goal of an all-digital lienholder data management solution by fully automating on-demand lienholder verifications and mortgagee correction requests.  

Founded in 1852, the Worcester, MA-based insurance company is one of the largest insurance businesses in the United States. Together with its agents and wholly-owned subsidiaries, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, along with homes, automobiles, and other personal items.

“Lenderdock is delivering on its promise of handling many of our financial institution inquiries through its platform, which has resulted in a reduction of calls to our Customer Service Center, allowing us to spend more time with our customers and agents. From the initial engagement all the way through post-implementation support, Lenderdock has been a highly collaborative and innovative vendor partner.”  – Glenn Margosian – AVP, Process, Technology, Analytics for The Hanover Insurance Group

LenderDock’s innovative policy Verification-as-a-Service (VaaS) platform and services suite are eliminating the millions of unwanted lender-originated phone calls, emails, faxes, and letters while attaining the highest digital delivery of escrow billing and interested-party notifications in the industry.  The complete end-to-end solution provides significant cost savings and operational efficiencies for insurance providers.   

“LenderDock’s objective and overall design is to empower insurance providers with a comprehensive solution that drives down costs and sunsets antiquated and obsolete business processes that distract from serving, supporting, and retaining customers,” said Frank Eubank, LenderDock’s CEO.  “In today’s competitive landscape, we are streamlining a way for carriers and insurance providers alike to get back to the business of exclusively focusing on their policyholders.”  

Headquartered in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder data management services.  The policy verification-as-a-service (VaaS) platform offers banks, lenders, and all financial third parties the ability to electronically verify and correct home and auto policy-related data in real-time.  

To learn more about LenderDock’s real-time policy Verification-as-a-Service platform, please contact [email protected]. 

February 16, 2021
Automation General Press Release

LenderDock and Security First Insurance Announce Strategic Partnership

FOR IMMEDIATE RELEASE

Salt Lake City, Utah August 13, 2020 – LenderDock is pleased to announce a fully integrated partnership with Florida-based homeowner’s insurance company, Security First Insurance (www.securityfirstflorida.com).  Delivering the industry’s first ever automated lien holder data management solution. LenderDock’s real-time web service API processes on-demand lien holder policy verifications, mortgagee corrections and digital delivery of loss payee, and escrow billing notifications automate key mortgagee transactions and create greater operational efficiencies for Security First.

As Florida’s premiere homeowner’s insurance company, Security First Insurance provides home, renters, condo unit owners, dwelling fire insurance, and flood insurance coverage to thousands of Floridians.

Through LenderDock’s services suite including eVerifi™, eNotifi™ and Direct Connex™, insurers are eliminating the millions of unwanted lender-originated phone calls, emails, faxes and letters while receiving the highest digital delivery of escrow billing and interested-party notifications in the industry. The complete end-to-end solution provides significant cost savings and operational efficiencies for insurance providers anywhere in the country.   

Ben Bomhoff, Vice President of Enterprise Systems

“LenderDock’s services has enabled us to automate this part of our business, provide better service, lower costs, and increase efficiencies, specifically allowing our staff to work on higher value customer interactions We are very pleased with the ease of integrating these services into our core platform and the value it brings to our business.”   

LenderDock Inc.

Headquartered in Salt Lake City, Utah, LenderDock is the leading provider of online Property and Casualty Insurance policy verification and automated lien holder data management services.  The policy verification-as-a-service (VaaS) platform offers banks, lenders and all financial third parties the ability to electronically verify and correct home and auto policy-related data in real-time. 

September 2, 2020
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