From Policy Change to Action: Why Timing Matters in Insurance
We’ve heard people in mortgage servicing use verification and tracking as if they’re interchangeable, and honestly, for a lot of daily work, treating them that way doesn’t break anything.
LenderDock provides real-time, insurance policy details through its magical web portal or its APIs.
LIENSure sends corrections digitally, straight from the financial source of truth and in bulk for easy processing.
ESCROWPay verifies what’s actually due before the money moves, then sends the payment and reconciliation data digitally.
NOTiFi delivers required policy, coverage, and billing notices in the formats lienholders actually use
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LenderDock Inc. is pleased to announce a partnership with National General Lender Services (NGLS), the financial services arm of National General Insurance, an Allstate Company. National General Lender Services (NGLS) is one of the largest mortgage servicing and insurance tracking companies in the country.
“National General has always been a very collaborative partner and this next step will mutually help us both deliver on each of our respective web-services strategy for the insurance and mortgage servicing industries,” said LenderDock CEO Frank Eubank.
The latest LenderDock connexAPI will provide NGLS instant and direct access to policy-related data in volume for a growing number of P&C insurance carriers in the U.S. This new digital solution will drastically improve the alignment between the mortgage servicer and the insurance industry, driving more innovation and operational efficiencies.
The connexAPI will enhance the application of LenderDock’s verification-as-a-service insurance platform, which digitizes online policy coverage validation. The API will bypass human processing to verify policy details more efficiently and more cost-effectively.
As the financial services arm of National General, NGLS directly support the mortgage lending and servicing industry with insurance tracking and lender-placed insurance (LPI) for properties within loan portfolios.
NGLS’s commitment is to deliver the highest level of quality service while enhancing the customer’s experience. They provide highly effective and compliant lender-placed insurance solutions and risk management services to mortgage lenders, mortgage servicers, and financial institutions.
We’ve heard people in mortgage servicing use verification and tracking as if they’re interchangeable, and honestly, for a lot of daily work, treating them that way doesn’t break anything.
A two-day lag between a policy change and everyone finding out about it used to be annoying, not dangerous. Someone made a call, waited, got an answer, and moved on with their day.
We’ve heard people in mortgage servicing use verification and tracking as if they’re interchangeable, and honestly, for a lot of daily work, treating them that way doesn’t break anything.
Insurance verification is a routine part of the lending and insurance process. A lender needs to know whether a policy is active. A mortgage servicer may need to confirm coverage or mortgagee information. An insurance…
In the earliest version of insurance verification, the person answering the phone actually had to know things. They pulled a physical file, checked handwriting against a ledger, and made a judgment call about whether what…
Two insurers can each have perfectly accurate, well-maintained policy databases and still fail to exchange a single piece of usable data between them.
Every single day, insurance workers face a mountain of simple questions. Are they tired of answering the same questions about policy coverage all day long? Yes, they are. When banks or lenders need to check…
A title company closing a home sale needs to confirm the seller’s policy is active before the deal can move. An auto lender needs the same thing before releasing funds on a car loan. A…
Most people who take out a mortgage never think about insurance as part of the loan itself. It feels adjacent, a separate purchase, something the lender requires but does not really participate in beyond checking…
Mortgagee corrections are a routine part of insurance servicing, but the process behind them is often anything but simple. A lender may find that the mortgagee’s name or address on a policy is out of…
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