How insurers are using low-code to build smarter, faster, and cheaper
The world is full of brilliant business ideas that never see the light of day.
Often, this is because aspiring entrepreneurs lack the technical skills to develop their ideas into functional digital products. The alternative—hiring a skilled software developer or partnering with a programmer—can be super expensive, especially for startups with limited budgets.
However, the rise of low-code and no-code (LCNC) platforms has made it easier for businesses to build, test, and launch digital products without requiring extensive coding knowledge.
Some of the biggest companies today use low-code application platforms (LCAP) to scale their operations. On one hand, companies like Shopify empower millions of entrepreneurs to build online stores without needing advanced programming skills. On the other end of the spectrum, Comet—a freelancing marketplace—credits its early success to no-code platforms for developing software solutions.
For the insurance industry, where digital transformation is both essential and complex, LCNC platforms are redefining innovation—more importantly, they’re making it accessible to anyone with a vision.
What Are Low-Code/No-Code Platforms?
Low-code and no-code platforms provide a way to develop software applications using graphical interfaces, drag-and-drop functionalities, and pre-built components instead of traditional hand coding.
Low-code platforms require minimal coding knowledge and allow users to customize applications beyond basic templates. No-code platforms eliminate the need for coding by enabling anyone to build applications using simple configurations.
These platforms are growing rapidly. According to Gartner, by 2025, 65% of new business applications will be developed using low-code or no-code technologies, a significant jump from less than 25% in 2020.
This rise is driven by the increasing need for businesses to develop digital solutions quickly and cost-effectively.
The Relevance and Applications of LCNC in Insurance
For years, insurers have struggled with outdated legacy systems, complex policy management processes, and slow claims handling. Low-code platforms offer insurers a way to modernize their operations without completely overhauling their existing infrastructure.
Here are some of its common applications:
- Accelerating Digital Transformation – Insurers can develop and deploy applications faster, reducing the time required for digital upgrades.
- Enhancing Customer Experience – Companies can create self-service portals, mobile apps, and chatbots that improve customer engagement.
- Automating Claims Processing – Low-code application platforms enable automated workflows for filing, reviewing, and approving claims, leading to faster payouts.
- Reducing Operational Costs – Without the need for large IT teams, insurers can allocate resources more efficiently.
- Improving Risk Assessment – Real-time data integration allows insurers to refine underwriting models and fraud detection mechanisms.
Successful Insurers Using LCNC
Several Insurance companies have leveraged low-code application platforms to drive innovation and efficiency.
Allianz – One of the world’s largest insurers, Allianz has used low-code platforms to streamline claims processing and policy management. They recently developed a Building Block Platform, which allows customers to create customizable insurance policies.
Zurich Insurance Group – Zurich has adopted LCNC to enhance operational efficiency. Their FaceQuote app, built using OutSystems (a low-code platform), enables customers to receive life insurance quotes by simply uploading a selfie.
Low-code application platforms have also enabled the development of insurance-related software solutions. For instance, Salesforce Lightning offers customizable applications for all insurance, finance, sales, and many other fields.
Final Thoughts
Low-code and no-code platforms are transforming the insurance industry, making it easier for companies to innovate, cut costs, and enhance customer experiences.
With the demand for digital solutions growing every day, more of these platforms will become essential in helping insurers stay agile and competitive.
As the insurance industry embraces digital transformation, seamless verification and automation are key to staying ahead. LenderDock empowers insurers with real-time policy verification, automated workflows, and advanced digital solutions—all designed to enhance efficiency and reduce administrative burdens.
Discover how LenderDock can revolutionize your claims management and policyholder verification. Get started today!