Why Insurance Verification is Still a Manual Process in a Digital Industry
A title company closing a home sale needs to confirm the seller's policy is active before the deal can move. An auto lender needs the same thing before releasing funds on a car loan. A mortgage servicer needs it before an escrow payment goes out. None of these are complicated questions. Is this policy in force, yes or no? And in a lot of cases, the answer still comes from a person picking up a phone.
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